Orders
What do I actually get when I order an ad?
You get a fully finished, platform-optimized ad ready to launch.
We handle the visuals, pacing, copy (if needed), and export it in the format that works for your platform (Instagram, YouTube, etc.). You just upload it or plug it into your campaign.
How long does it take to get my ad?
Standard turnaround is 5–7 business days. It could take up to 10 days if you ordered premium.
What do you need from me?
We don’t require any existing assets — but if you have them, we’re happy to use them! We’re totally flexible: we can build from scratch using your brand direction or work with existing photos and videos if you have them.
To help us tailor your ad, please provide a general idea of what you’re looking for, plus any specific details you think are important. If you have a website or social media link, please include it — it helps us understand your brand’s perspective and style. The more information you can share (like colors, tone, and ad goals), the better we can bring your vision to life!
Can I choose the type of ad I get?
Yes — you pick the format that fits your goals.
We currently offer YouTube-style video ads, Reels/TikToks, and static carousel posts. If you’re unsure, we’ll help you choose.
How do revisions work?
We include revisions with your ad package to make sure it’s exactly what you want. You’ll have 48 hours after receiving a draft to share feedback or request any tweaks. Additional revisions or major changes can be requested for an extra fee.
Do you manage ad campaigns too?
No — we focus strictly on creative.
We don’t run ad campaigns (yet), but we build the content that powers them. If you need ad management, we can recommend trusted partners.
Do you offer refunds?
No, all purchases are final.